Question 1

Booking management

Accepted Answer

Manage bookings from start to finish.
List property on multiple platforms to give it the greatest marketing reach.
Synchronise and manage calendars.

Question 2

Check in and out

Accepted Answer

Manage all check in and check out process, including providing instructions to guests on where to park, how to enter and securing the property on exit.

Question 3

Cleaning and linen

Accepted Answer

Manage professional cleaning with our trusted local provider.
Provide all linen, so you do not need to worry about washing, loss or damage.

Question 4

Guest liaison

Accepted Answer

All liaison with guests before, during and after their booking.
24/7 support should guests need any assistance during their stay.

Question 5

Photography

Accepted Answer

Manage professional real-estate photographers to capture high quality photographs to showcase your property to potential guests.

Question 6

Owner portal

Accepted Answer

Dedicated owner login where you can reserve dates you want to stay yourself, review booking information, access financial reports, and more.

Question 7

House manual

Accepted Answer

We create a unique house manual that includes important information, such as where the fusebox is, or where extra blankets are.

Question 8

Accepted Answer

The booking platforms we use have global marketing reach and target people looking to stay in the area directly. 
We advertise our brand as well as individual properties on Google Search, Google Display Network, Facebook and Instagram.
We also advertise in Snowy Mountains Magazine and Snowpost - Two of the regions most popular publications.

Question 9

Pricing advice

Accepted Answer

We have a great understanding of the factors that impact property income and work with you to develop a strategy to suit all seasons.

Question 10

Maintenance

Accepted Answer

We have an extensive network of local tradespeople for any issues that may arise, confirming with you wherever possible before any work is performed.

Question 11

Restocking

Accepted Answer

We have a restocking service to top up any consumables that are used during guest stays.

Question 12

Premium toiletries

Accepted Answer

We ensure your guests feel comfortable by providing premium toiletries and other essential items.

Question 13

Adaptive pricing

Accepted Answer

We use a combination of automated tools and manual review to constantly adjust the price of your property and control its ranking on booking platforms.

Question 14

Research

Accepted Answer

We're experts in research and use a variety of tools to help boost your investment's income, including analysing previous financial performance, market pricing, local supply and demand, occupancy, ranking metrics, traffic, and more.

Services we provide

We provide all services needed to manage your property.

Booking management

Check in and out

Cleaning and linen

Guest liaison

Photography

Owner portal

House manual

Advertisement

Pricing advice

Maintenance

Restocking

Premium toiletries

Adaptive pricing

Research

Still have questions?

Have specific needs you want to discuss?

Not ready to Make The Jump yet?
Add your details below to be contacted next month.

Services we provide

We provide all services needed to manage your property.

Booking management

Check in and out

Cleaning and linen

Guest liaison

Photography

Owner portal

House manual

Advertisement

Pricing advice

Maintenance

Restocking

Premium toiletries

Adaptive pricing

Research

Still have questions?

Have specific needs you want to discuss?

Not ready to Make The Jump yet? Add your details below to be contacted next month.

Not ready to Make The Jump yet?
Add your details below to be contacted next month.